How we work
We test the tools, so you don’t have to
We choose each tool only after we understand how your team works. Every project runs through the same four stages, and the last one leads back to the first.
The four stages
01
Understand
How you work today
02
Choose
Tools earn their place
03
Build
Around your process
04
Improve
Keep making it better
01 Understand
We start with how your team works today: the steps, the files, the people and the workarounds.
A short map of what to fix first.
01
We follow the work
We sit with the people who do the job and follow a request, an order or a report from start to finish.
02
We find what it costs
The copying, the chasing and the waiting. We look for the step that costs your team the most time each week.
03
We list what you already have
The tools and licences you already pay for, and what they can already do.
02 Choose
We start with what you already pay for. A new tool has to earn its place.
A plan with costs and timings.
01
What you have, used fully
Most companies already pay for Microsoft 365. We use it fully before we add anything.
02
Off the shelf, if it fits
If a product already fits the way you work, we will tell you. We build only when it doesn’t.
03
Costs and timings first
Every option comes with its cost and its timing, so you choose before anything is built.
03 Build
We build around your process, not the other way round. Then we train your team.
A working solution and a handover your team can use.
01
Your steps, not ours
The solution follows the steps your team already uses, so the work changes less than the tools.
02
Training for the people who use it
Training is part of every project, for the people who will use the solution every day.
03
You own it
Every build comes documented, with a handover. No lock-in.
04 Improve
We measure what changed and keep making it better.
A monthly check-in and the next list of fixes.
01
We measure what changed
We compare the new way of working with the map from the first stage.
02
A monthly check-in
We look at what works, what doesn’t, and what to fix next.
03
Back to the start
The next list of fixes starts a new round, from Understand.
What does not change
Three rules, in every stage.
01
Start with what you have
Most companies already pay for Microsoft 365. We use it fully before we add anything.
02
You own it
Every build comes documented, with a handover. No lock-in.
03
Straight answers
If you don’t need something new, we will tell you.
FAQ
Do we need new licences?
Usually not. We start with what you already pay for, and we tell you if anything extra is worth it.
Why not buy an off-the-shelf product?
If one fits, we will tell you. We build only when it doesn’t.
Who owns what you build?
You do. Every build comes documented, with a handover. No lock-in.
What happens after launch?
We measure what changed and keep making it better, with a monthly check-in.